Company, customs & contact

Everything about PostExpress Nordic AB — about us, import rules and how to reach us.

PostExpress Nordic AB

Your EU delivery address — owned and run from the Nordics, with a warehouse in the EU.

About us

PostExpress Nordic AB gives Norwegians a complete, customized EU delivery address. While the EU single market shops domestically — without borders, without card issues — Norway sits outside. We close that gap: you get a real EU address, we receive your parcels and mail, consolidate them and forward them to Norway at cost.

PostExpress Nordic AB was founded in 2021 by a team with a background in Nordic e-commerce logistics. Our warehouse in Strömstad, a short hop from the Norwegian border, gives Norwegian customers a real EU address without the cross-border markup.

  • Real people, real support — no ticket queues
  • Transparent pricing: handling NOK 149, shipping always at cost
  • Free storage for 30 days, pictures included
  • Consolidation that saves you double shipping

Company details

  • Name PostExpress Nordic AB
  • Org.nr 556912-4836
  • Address Industrivägen 8, 421 31 Västra Frölunda, Sweden
  • Warehouse (EU) Klostervägen 5, 452 30 Strömstad, Sweden
  • Email kundservice@postexpressnordic.com
  • Phone +46 31 123 45 67

Business services

Consolidated imports

Collect all your EU suppliers' goods in one weekly shipment to Norway.

Sourcing assistance

We find and negotiate with EU suppliers on your behalf.

Mail scanning

Letters and documents received at your EU address, scanned and emailed.

Custom quote

Volume agreements and 3PL setups — contact us.

Customs information & terms

What you need to know when importing from the EU to Norway.

Import to Norway — the short version

25% VAT (merverdiavgift)

Norwegian VAT is charged on the value of the goods plus shipping. For most goods the rate is 25%.

Toll (customs duty)

Many goods are toll-free, but food and some other categories carry duty. The carrier invoices VAT and toll on delivery.

De minimis

Consignments under 300 NOK incl. shipping are toll- and VAT-free (exceptions: food, drinks and tobacco, limit 350 NOK for those).

VOEC

Webshops registered in the VOEC scheme collect VAT at checkout. Purchases forwarded via us are not VOEC purchases — you pay VAT on import instead.

This is general information, not legal advice. Rules change — always check the Norwegian Customs (Tollvesenet) website for the current rules.

Terms & conditions

Terms of service (utkast)
By using our services you agree to these main terms: (1) Registration — you provide correct name and delivery address and are responsible for the legality of your goods. (2) Handling — we receive, photograph and store your goods at your EU address for up to 30 days free of charge. (3) Liability — our liability per parcel is limited to the carrier’s terms plus our handling fee; full insurance can be purchased. (4) Forbidden goods — anything the carrier, EU export rules or Norwegian import rules do not allow. (5) Returns — handled at NOK 99 plus carrier cost. (6) Payment — handling fees are prepaid; carrier fees are billed at cost before shipping.
Prohibited items
Anything that cannot be handled by the carrier, exported from the EU, or imported to Norway: flammable goods, batteries outside devices, alcohol, tobacco, perishables, and more.
Liability and insurance
All packages carry the carrier’s basic protection. Extra insurance is available at NOK 20 per 100 EUR of declared value (2%).
Storage
Free storage for 30 days (up to a 70 cm cube). After that, storage is billed at NOK 5 per day.
Returns
Returns of goods from your EU address to the merchant are handled at NOK 99 plus the carrier’s cost.
Privacy policy (utkast)
We process name, address, email and parcel data solely to provide the forwarding service, and store them for as long as your account is active plus the accounting period required by Swedish law. We never sell or share your data with third parties other than the carriers delivering your parcels. You may request export or deletion of your data at any time via kundservice@postexpressnordic.com.

Contact us

Real people answer — usually the same day.

Reach us

  • Email kundservice@postexpressnordic.com
  • Phone +46 31 123 45 67
  • Org.nr 556912-4836
  • Address Industrivägen 8, 421 31 Västra Frölunda, Sweden
  • Warehouse (EU) Klostervägen 5, 452 30 Strömstad, Sweden
  • Chat Weekdays 09:00–16:00 (CET)

Register and get your EU address

Registration opens here as soon as our customer portal is live. Until then: email us and you will have your EU address the same day.

Register now

Send us a message

The form opens your email app with the message pre-filled — no account needed.

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